Table of Content

1. Executive Summary
   1.1. Global Multi-Vendor Support Services Market Snapshot, 2024 and 2031
   1.2. Market Opportunity Assessment, 2024 - 2031, US$ Mn
   1.3. Key Market Trends
   1.4. Future Market Projections
   1.5. Premium Market Insights
   1.6. Industry Developments and Key Market Events
   1.7. PMR Analysis and Recommendations
2. Market Overview
   2.1. Market Scope and Definition
   2.2. Market Dynamics
       2.2.1. Drivers
       2.2.2. Restraints
       2.2.3. Opportunity
       2.2.4. Challenges
       2.2.5. Key Trends
   2.3. Macro-Economic Factors
       2.3.1. Global GDP Growth Outlook
       2.3.2. Global ICT Industry Outlook
   2.4. COVID-19 Impact Analysis
   2.5. Forecast Factors - Relevance and Impact
3. Value Added Insights
   3.1. Regulatory Landscape
   3.2. Value Chain Analysis
   3.3. Key Deals and Mergers
   3.4. PESTLE Analysis
   3.5. Porter’s Five Force Analysis
4. Global Multi-Vendor Support Services Market Outlook: Historical (2018 - 2023) and Forecast (2024 - 2031)
   4.1. Global Multi-Vendor Support Services Market Outlook: Service Type
       4.1.1. Introduction / Key Findings
       4.1.2. Historical Market Size (US$ Mn) Analysis, By Service Type, 2018 - 2023
       4.1.3. Current Market Size (US$ Mn) Analysis and Forecast, By Service Type, 2024 - 2031
           4.1.3.1. Hardware Support Services
           4.1.3.2. Software Support Services
   4.2. Market Attractiveness Analysis: Service Type
   4.3. Global Multi-Vendor Support Services Market Outlook: Business Application
       4.3.1. Introduction / Key Findings
       4.3.2. Historical Market Size (US$ Mn) Analysis, By Business Application, 2018 - 2023
       4.3.3. Current Market Size (US$ Mn) Analysis and Forecast, By Business Application, 2024 - 2031
           4.3.3.1. Financial and Accounting
           4.3.3.2. Human Resource
           4.3.3.3. Supply Chain
           4.3.3.4. IT Operations
           4.3.3.5. Sales and Marketing
           4.3.3.6. Others
   4.4. Market Attractiveness Analysis: Business Application
   4.5. Global Multi-Vendor Support Services Market Outlook: End Use Industry
       4.5.1. Introduction / Key Findings
       4.5.2. Historical Market Size (US$ Mn) Analysis, By End Use Industry, 2018 - 2023
       4.5.3. Current Market Size (US$ Mn) Analysis and Forecast, By End Use Industry, 2024 - 2031
           4.5.3.1. BFSI
           4.5.3.2. Healthcare and Life Sciences
           4.5.3.3. Retail and Consumer goods
           4.5.3.4. Telecom and IT
           4.5.3.5. Media and Entertainment
           4.5.3.6. Others
   4.6. Market Attractiveness Analysis: End Use Industry
5. Global Multi-Vendor Support Services Market Outlook: Region
   5.1. Key Highlights
   5.2. Historical Market Size (US$ Mn) Analysis, By Region, 2018 - 2023
   5.3. Current Market Size (US$ Mn) Analysis and Forecast, By Region, 2024 - 2031
       5.3.1. North America
       5.3.2. Europe
       5.3.3. East Asia
       5.3.4. South Asia and Oceania
       5.3.5. Latin America
       5.3.6. Middle East & Africa
   5.4. Market Attractiveness Analysis: Region
6. North America Multi-Vendor Support Services Market Outlook: Historical (2018 - 2023) and Forecast (2024 - 2031)
   6.1. Key Highlights
   6.2. Pricing Analysis
   6.3. Historical Market Size (US$ Mn) Analysis, By Market, 2018 - 2023
       6.3.1. By Country
       6.3.2. By Service Type
       6.3.3. By Business Application
       6.3.4. By End Use Industry
   6.4. Current Market Size (US$ Mn) Analysis and Forecast, By Country, 2024 - 2031
       6.4.1. U.S.
       6.4.2. Canada
   6.5. Current Market Size (US$ Mn) Analysis and Forecast, By Service Type, 2024 - 2031
       6.5.1. Hardware Support Services
       6.5.2. Software Support Services
   6.6. Current Market Size (US$ Mn) Analysis and Forecast, By Business Application, 2024 - 2031
       6.6.1. Financial and Accounting
       6.6.2. Human Resource
       6.6.3. Supply Chain
       6.6.4. IT Operations
       6.6.5. Sales and Marketing
       6.6.6. Others
   6.7. Current Market Size (US$ Mn) Analysis and Forecast, By End Use Industry, 2024 - 2031
       6.7.1. BFSI
       6.7.2. Healthcare and Life Sciences
       6.7.3. Retail and Consumer goods
       6.7.4. Telecom and IT
       6.7.5. Media and Entertainment
       6.7.6. Others
   6.8. Market Attractiveness Analysis
7. Europe Multi-Vendor Support Services Market Outlook: Historical (2018 - 2023) and Forecast (2024 - 2031)
   7.1. Key Highlights
   7.2. Pricing Analysis
   7.3. Historical Market Size (US$ Mn) Analysis, By Market, 2018 - 2023
       7.3.1. By Country
       7.3.2. By Service Type
       7.3.3. By Business Application
       7.3.4. By End Use Industry
   7.4. Current Market Size (US$ Mn) Analysis and Forecast, By Country, 2024 - 2031
       7.4.1. Germany
       7.4.2. France
       7.4.3. U.K.
       7.4.4. Italy
       7.4.5. Spain
       7.4.6. Russia
       7.4.7. Türkiye
       7.4.8. Rest of Europe
   7.5. Current Market Size (US$ Mn) Analysis and Forecast, By Service Type, 2024 - 2031
       7.5.1. Hardware Support Services
       7.5.2. Software Support Services
   7.6. Current Market Size (US$ Mn) Analysis and Forecast, By Business Application, 2024 - 2031
       7.6.1. Financial and Accounting
       7.6.2. Human Resource
       7.6.3. Supply Chain
       7.6.4. IT Operations
       7.6.5. Sales and Marketing
       7.6.6. Others
   7.7. Current Market Size (US$ Mn) Analysis and Forecast, By End Use Industry, 2024 - 2031
       7.7.1. BFSI
       7.7.2. Healthcare and Life Sciences
       7.7.3. Retail and Consumer goods
       7.7.4. Telecom and IT
       7.7.5. Media and Entertainment
       7.7.6. Others
   7.8. Market Attractiveness Analysis
8. East Asia Multi-Vendor Support Services Market Outlook: Historical (2018 - 2023) and Forecast (2024 - 2031)
   8.1. Key Highlights
   8.2. Pricing Analysis
   8.3. Historical Market Size (US$ Mn) Analysis, By Market, 2018 - 2023
       8.3.1. By Country
       8.3.2. By Service Type
       8.3.3. By Business Application
       8.3.4. By End Use Industry
   8.4. Current Market Size (US$ Mn) Analysis and Forecast, By Country, 2024 - 2031
       8.4.1. China
       8.4.2. Japan
       8.4.3. South Korea
   8.5. Current Market Size (US$ Mn) Analysis and Forecast, By Service Type, 2024 - 2031
       8.5.1. Hardware Support Services
       8.5.2. Software Support Services
   8.6. Current Market Size (US$ Mn) Analysis and Forecast, By Business Application, 2024 - 2031
       8.6.1. Financial and Accounting
       8.6.2. Human Resource
       8.6.3. Supply Chain
       8.6.4. IT Operations
       8.6.5. Sales and Marketing
       8.6.6. Others
   8.7. Current Market Size (US$ Mn) Analysis and Forecast, By End Use Industry, 2024 - 2031
       8.7.1. BFSI
       8.7.2. Healthcare and Life Sciences
       8.7.3. Retail and Consumer goods
       8.7.4. Telecom and IT
       8.7.5. Media and Entertainment
       8.7.6. Others
   8.8. Market Attractiveness Analysis
9. South Asia & Oceania Multi-Vendor Support Services Market Outlook: Historical (2018 - 2023) and Forecast (2024 - 2031)
   9.1. Key Highlights
   9.2. Pricing Analysis
   9.3. Historical Market Size (US$ Mn) Analysis, By Market, 2018 - 2023
       9.3.1. By Country
       9.3.2. By Service Type
       9.3.3. By Business Application
       9.3.4. By End Use Industry
   9.4. Current Market Size (US$ Mn) Analysis and Forecast, By Country, 2024 - 2031
       9.4.1. India
       9.4.2. Southeast Asia
       9.4.3. ANZ
       9.4.4. Rest of South Asia & Oceania
   9.5. Current Market Size (US$ Mn) Analysis and Forecast, By Service Type, 2024 - 2031
       9.5.1. Hardware Support Services
       9.5.2. Software Support Services
   9.6. Current Market Size (US$ Mn) Analysis and Forecast, By Business Application, 2024 - 2031
       9.6.1. Financial and Accounting
       9.6.2. Human Resource
       9.6.3. Supply Chain
       9.6.4. IT Operations
       9.6.5. Sales and Marketing
       9.6.6. Others
   9.7. Current Market Size (US$ Mn) Analysis and Forecast, By End Use Industry, 2024 - 2031
       9.7.1. BFSI
       9.7.2. Healthcare and Life Sciences
       9.7.3. Retail and Consumer goods
       9.7.4. Telecom and IT
       9.7.5. Media and Entertainment
       9.7.6. Others
   9.8. Market Attractiveness Analysis
10. Latin America Multi-Vendor Support Services Market Outlook: Historical (2018 - 2023) and Forecast (2024 - 2031)
   10.1. Key Highlights
   10.2. Pricing Analysis
   10.3. Historical Market Size (US$ Mn) Analysis, By Market, 2018 - 2023
       10.3.1. By Country
       10.3.2. By Service Type
       10.3.3. By Business Application
       10.3.4. By End Use Industry
   10.4. Current Market Size (US$ Mn) Analysis and Forecast, By Country, 2024 - 2031
       10.4.1. Brazil
       10.4.2. Mexico
       10.4.3. Rest of Latin America
   10.5. Current Market Size (US$ Mn) Analysis and Forecast, By Service Type, 2024 - 2031
       10.5.1. Hardware Support Services
       10.5.2. Software Support Services
   10.6. Current Market Size (US$ Mn) Analysis and Forecast, By Business Application, 2024 - 2031
       10.6.1. Financial and Accounting
       10.6.2. Human Resource
       10.6.3. Supply Chain
       10.6.4. IT Operations
       10.6.5. Sales and Marketing
       10.6.6. Others
   10.7. Current Market Size (US$ Mn) Analysis and Forecast, By End Use Industry, 2024 - 2031
       10.7.1. BFSI
       10.7.2. Healthcare and Life Sciences
       10.7.3. Retail and Consumer goods
       10.7.4. Telecom and IT
       10.7.5. Media and Entertainment
       10.7.6. Others
   10.8. Market Attractiveness Analysis
11. Middle East & Africa Multi-Vendor Support Services Market Outlook: Historical (2018 - 2023) and Forecast (2024 - 2031)
   11.1. Key Highlights
   11.2. Pricing Analysis
   11.3. Historical Market Size (US$ Mn) Analysis, By Market, 2018 - 2023
       11.3.1. By Country
       11.3.2. By Service Type
       11.3.3. By Business Application
       11.3.4. By End Use Industry
   11.4. Current Market Size (US$ Mn) Analysis and Forecast, By Country, 2024 - 2031
       11.4.1. GCC Countries
       11.4.2. Egypt
       11.4.3. South Africa
       11.4.4. Northern Africa
       11.4.5. Rest of Middle East & Africa
   11.5. Current Market Size (US$ Mn) Analysis and Forecast, By Service Type, 2024 - 2031
       11.5.1. Hardware Support Services
       11.5.2. Software Support Services
   11.6. Current Market Size (US$ Mn) Analysis and Forecast, By Business Application, 2024 - 2031
       11.6.1. Financial and Accounting
       11.6.2. Human Resource
       11.6.3. Supply Chain
       11.6.4. IT Operations
       11.6.5. Sales and Marketing
       11.6.6. Others
   11.7. Current Market Size (US$ Mn) Analysis and Forecast, By End Use Industry, 2024 - 2031
       11.7.1. BFSI
       11.7.2. Healthcare and Life Sciences
       11.7.3. Retail and Consumer goods
       11.7.4. Telecom and IT
       11.7.5. Media and Entertainment
       11.7.6. Others
   11.8. Market Attractiveness Analysis
12. Competition Landscape
   12.1. Market Share Analysis, 2023
   12.2. Market Structure
       12.2.1. Competition Intensity Mapping By Market
       12.2.2. Competition Dashboard
   12.3. Company Profiles (Details - Overview, Financials, Strategy, Recent Developments)
       12.3.1. IBM
           12.3.1.1. Overview
           12.3.1.2. Segments and Service Types
           12.3.1.3. Key Financials
           12.3.1.4. Market Developments
           12.3.1.5. Market Strategy
       12.3.2. Dell
       12.3.3. HP
       12.3.4. Oracle
       12.3.5. Fujitsu
       12.3.6. NEC
       12.3.7. Symantec
       12.3.8. Hitachi
       12.3.9. Lenovo
       12.3.10. Dynamic Systems, Inc.
       12.3.11. Hewlett Packard Enterprise Development LP
       12.3.12. NetApp, Inc
       12.3.13. Abtech Technologies
13. Appendix
   13.1. Research Methodology
   13.2. Research Assumptions
   13.3. Acronyms and Abbreviations