A Detailed Analysis of the Communication Platform-as-a-Service (CPaaS) Market Based on a Growing Focus on the Communications Sector, Product Regulations, and Rapid Technology Improvements
Industry: IT and Telecommunication
Published Date: January-2024
Format: PPT*, PDF, EXCEL
Delivery Timelines: Contact Sales
Number of Pages: 236
Report ID: PMRREP33631
1. Executive Summary
1.1. Global Communication Platform-as-a-Service (CPaaS) Market Snapshot, 2023 and 2030
1.2. Market Opportunity Assessment, 2023 - 2030, US$ Mn
1.3. Key Market Trends
1.4. Future Market Projections
1.5. Premium Market Insights
1.6. Industry Developments and Key Market Events
1.7. PMR Analysis and Recommendations
2. Market Overview
2.1. Market Scope and Definition
2.2. Market Dynamics
2.2.1. Drivers
2.2.2. Restraints
2.2.3. Opportunity
2.2.4. Challenges
2.2.5. Key Trends
2.3. Solution Lifecycle Analysis
2.4. Communication Platform-as-a-Service (CPaaS) Market: Value Chain
2.4.1. List of Raw Enterprise Size Supplier
2.4.2. List of Manufacturers
2.4.3. List of Distributors
2.4.4. List of Applications
2.4.5. Profitability Analysis
2.5. Porter Five Force's Analysis
2.6. Geopolitical Tensions: Market Impact
2.7. Macro-Economic Factors
2.7.1. Global Sectorial Outlook
2.7.2. Global GDP Growth Outlook
2.7.3. Global Parent Market Overview
2.8. Forecast Factors - Relevance and Impact
2.9. Regulatory and Technology Landscape
3. Global Communication Platform-as-a-Service (CPaaS) Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)
3.1. Key Highlights
3.1.1. Market Volume (Units) Projections
3.1.2. Market Size and Y-o-Y Growth
3.1.3. Absolute $ Opportunity
3.2. Market Size (US$ Mn) Analysis and Forecast
3.2.1. Historical Market Size Analysis, 2013-2016
3.2.2. Current Market Size Forecast, 2018-2026
3.3. Global Communication Platform-as-a-Service (CPaaS) Market Outlook: Solution
3.3.1. Introduction / Key Findings
3.3.2. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Solution, 2018 - 2022
3.3.3. Current Market Size (US$ Mn) and Volume (Units) Forecast By Solution, 2023 - 2030
3.3.3.1. Communication Platform-as-a-Service (CPaaS) Software
3.3.3.2. Services
3.3.3.2.1. Professional Services
3.3.3.2.1.1. Integration & Implementation
3.3.3.2.1.2. Consulting
3.3.3.2.1.3. Support & Maintenance
3.3.3.2.2. Managed Services
3.4. Market Attractiveness Analysis: Solution
3.5. Global Communication Platform-as-a-Service (CPaaS) Market Outlook: Enterprise Size
3.5.1. Introduction / Key Findings
3.5.2. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Enterprise Size, 2018 - 2022
3.5.3. Current Market Size (US$ Mn) and Volume (Units) Forecast By Enterprise Size, 2023 - 2030
3.5.3.1. Small Offices (1-9 employees)
3.5.3.2. Small Enterprises (10-99 employees)
3.5.3.3. Medium-sized Enterprise (100-499 employees)
3.5.3.4. Large Enterprises (500-999 employees)
3.5.3.5. Very Large Enterprises (1,000+ employees)
3.6. Market Attractiveness Analysis: Enterprise Size
3.7. Global Communication Platform-as-a-Service (CPaaS) Market Outlook: End-use Industry
3.7.1. Introduction / Key Findings
3.7.2. Historical Market Size (US$ Mn) and Volume (Units) Analysis By End-use Industry, 2018 - 2022
3.7.3. Current Market Size (US$ Mn) and Volume (Units) Forecast By End-use Industry, 2023 - 2030
3.7.3.1. IT & Telecom
3.7.3.2. BFSI
3.7.3.3. Manufacturing
3.7.3.4. Healthcare
3.7.3.5. Retail & CPG
3.7.3.6. Others
3.8. Market Attractiveness Analysis: End-use Industry
4. Global Communication Platform-as-a-Service (CPaaS) Market Outlook: Region
4.1. Key Highlights
4.2. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Region, 2018 - 2022
4.3. Current Market Size (US$ Mn) and Volume (Units) Forecast By Region, 2023 - 2030
4.3.1. North America
4.3.2. Europe
4.3.3. East Asia
4.3.4. South Asia and Oceania
4.3.5. Latin America
4.3.6. Middle East & Africa (MEA)
4.4. Market Attractiveness Analysis: Region
5. North America Communication Platform-as-a-Service (CPaaS) Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)
5.1. Key Highlights
5.2. Pricing Analysis
5.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
5.3.1. By Country
5.3.2. By Solution
5.3.3. By Enterprise Size
5.3.4. By End-use Industry
5.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
5.4.1. U.S.
5.4.2. Canada
5.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Solution, 2023 - 2030
5.5.1. Communication Platform-as-a-Service (CPaaS) Software
5.5.2. Services
5.5.2.1. Professional Services
5.5.2.1.1. Integration & Implementation
5.5.2.1.2. Consulting
5.5.2.1.3. Support & Maintenance
5.5.2.2. Managed Services
5.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Enterprise Size, 2023 - 2030
5.6.1. Small Offices (1-9 employees)
5.6.2. Small Enterprises (10-99 employees)
5.6.3. Medium-sized Enterprise (100-499 employees)
5.6.4. Large Enterprises (500-999 employees)
5.6.5. Very Large Enterprises (1,000+ employees)
5.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By End-use Industry, 2023 - 2030
5.7.1. IT & Telecom
5.7.2. BFSI
5.7.3. Manufacturing
5.7.4. Healthcare
5.7.5. Retail & CPG
5.7.6. Others
5.8. Market Attractiveness Analysis
6. Europe Communication Platform-as-a-Service (CPaaS) Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)
6.1. Key Highlights
6.2. Pricing Analysis
6.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
6.3.1. By Country
6.3.2. By Solution
6.3.3. By Enterprise Size
6.3.4. By End-use Industry
6.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
6.4.1. Germany
6.4.2. France
6.4.3. U.K.
6.4.4. Italy
6.4.5. Spain
6.4.6. Russia
6.4.7. T rkiye
6.4.8. Rest of Europe
6.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Solution, 2023 - 2030
6.5.1. Communication Platform-as-a-Service (CPaaS) Software
6.5.2. Services
6.5.2.1. Professional Services
6.5.2.1.1. Integration & Implementation
6.5.2.1.2. Consulting
6.5.2.1.3. Support & Maintenance
6.5.2.2. Managed Services
6.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Enterprise Size, 2023 - 2030
6.6.1. Small Offices (1-9 employees)
6.6.2. Small Enterprises (10-99 employees)
6.6.3. Medium-sized Enterprise (100-499 employees)
6.6.4. Large Enterprises (500-999 employees)
6.6.5. Very Large Enterprises (1,000+ employees)
6.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By End-use Industry, 2023 - 2030
6.7.1. IT & Telecom
6.7.2. BFSI
6.7.3. Manufacturing
6.7.4. Healthcare
6.7.5. Retail & CPG
6.7.6. Others
6.8. Market Attractiveness Analysis
7. East Asia Communication Platform-as-a-Service (CPaaS) Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)
7.1. Key Highlights
7.2. Pricing Analysis
7.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
7.3.1. By Country
7.3.2. By Solution
7.3.3. By Enterprise Size
7.3.4. By End-use Industry
7.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
7.4.1. China
7.4.2. Japan
7.4.3. South Korea
7.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Solution, 2023 - 2030
7.5.1. Communication Platform-as-a-Service (CPaaS) Software
7.5.2. Services
7.5.2.1. Professional Services
7.5.2.1.1. Integration & Implementation
7.5.2.1.2. Consulting
7.5.2.1.3. Support & Maintenance
7.5.2.2. Managed Services
7.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Enterprise Size, 2023 - 2030
7.6.1. Small Offices (1-9 employees)
7.6.2. Small Enterprises (10-99 employees)
7.6.3. Medium-sized Enterprise (100-499 employees)
7.6.4. Large Enterprises (500-999 employees)
7.6.5. Very Large Enterprises (1,000+ employees)
7.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By End-use Industry, 2023 - 2030
7.7.1. IT & Telecom
7.7.2. BFSI
7.7.3. Manufacturing
7.7.4. Healthcare
7.7.5. Retail & CPG
7.7.6. Others
7.8. Market Attractiveness Analysis
8. South Asia & Oceania Communication Platform-as-a-Service (CPaaS) Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)
8.1. Key Highlights
8.2. Pricing Analysis
8.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
8.3.1. By Country
8.3.2. By Solution
8.3.3. By Enterprise Size
8.3.4. By End-use Industry
8.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
8.4.1. India
8.4.2. Southeast Asia
8.4.3. ANZ
8.4.4. Rest of South Asia & Oceania
8.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Solution, 2023 - 2030
8.5.1. Communication Platform-as-a-Service (CPaaS) Software
8.5.2. Services
8.5.2.1. Professional Services
8.5.2.1.1. Integration & Implementation
8.5.2.1.2. Consulting
8.5.2.1.3. Support & Maintenance
8.5.2.2. Managed Services
8.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Enterprise Size, 2023 - 2030
8.6.1. Small Offices (1-9 employees)
8.6.2. Small Enterprises (10-99 employees)
8.6.3. Medium-sized Enterprise (100-499 employees)
8.6.4. Large Enterprises (500-999 employees)
8.6.5. Very Large Enterprises (1,000+ employees)
8.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By End-use Industry, 2023 - 2030
8.7.1. IT & Telecom
8.7.2. BFSI
8.7.3. Manufacturing
8.7.4. Healthcare
8.7.5. Retail & CPG
8.7.6. Others
8.8. Market Attractiveness Analysis
9. Latin America Communication Platform-as-a-Service (CPaaS) Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)
9.1. Key Highlights
9.2. Pricing Analysis
9.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
9.3.1. By Country
9.3.2. By Solution
9.3.3. By Enterprise Size
9.3.4. By End-use Industry
9.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
9.4.1. Brazil
9.4.2. Mexico
9.4.3. Rest of Latin America
9.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Solution, 2023 - 2030
9.5.1. Communication Platform-as-a-Service (CPaaS) Software
9.5.2. Services
9.5.2.1. Professional Services
9.5.2.1.1. Integration & Implementation
9.5.2.1.2. Consulting
9.5.2.1.3. Support & Maintenance
9.5.2.2. Managed Services
9.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Enterprise Size, 2023 - 2030
9.6.1. Small Offices (1-9 employees)
9.6.2. Small Enterprises (10-99 employees)
9.6.3. Medium-sized Enterprise (100-499 employees)
9.6.4. Large Enterprises (500-999 employees)
9.6.5. Very Large Enterprises (1,000+ employees)
9.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By End-use Industry, 2023 - 2030
9.7.1. IT & Telecom
9.7.2. BFSI
9.7.3. Manufacturing
9.7.4. Healthcare
9.7.5. Retail & CPG
9.7.6. Others
9.8. Market Attractiveness Analysis
10. Middle East & Africa Communication Platform-as-a-Service (CPaaS) Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)
10.1. Key Highlights
10.2. Pricing Analysis
10.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
10.3.1. By Country
10.3.2. By Solution
10.3.3. By Enterprise Size
10.3.4. By End-use Industry
10.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
10.4.1. GCC
10.4.2. Egypt
10.4.3. South Africa
10.4.4. Northern Africa
10.4.5. Rest of Middle East & Africa
10.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Solution, 2023 - 2030
10.5.1. Communication Platform-as-a-Service (CPaaS) Software
10.5.2. Services
10.5.2.1. Professional Services
10.5.2.1.1. Integration & Implementation
10.5.2.1.2. Consulting
10.5.2.1.3. Support & Maintenance
10.5.2.2. Managed Services
10.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Enterprise Size, 2023 - 2030
10.6.1. Small Offices (1-9 employees)
10.6.2. Small Enterprises (10-99 employees)
10.6.3. Medium-sized Enterprise (100-499 employees)
10.6.4. Large Enterprises (500-999 employees)
10.6.5. Very Large Enterprises (1,000+ employees)
10.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By End-use Industry, 2023 - 2030
10.7.1. IT & Telecom
10.7.2. BFSI
10.7.3. Manufacturing
10.7.4. Healthcare
10.7.5. Retail & CPG
10.7.6. Others
10.8. Market Attractiveness Analysis
11. Competition Landscape
11.1. Market Share Analysis, 2022
11.2. Market Structure
11.2.1. Competition Intensity Mapping By Market
11.2.2. Competition Analog IC
11.2.3. Apparent Product Capacity
11.3. Company Profiles (Details - Overview, Financials, Strategy, Recent Developments)
11.3.1. Avaya
11.3.1.1. Overview
11.3.1.2. Segments and Product
11.3.1.3. Key Financials
11.3.1.4. Market Developments
11.3.1.5. Market Strategy
11.3.2. Twilio
11.3.2.1. Overview
11.3.2.2. Segments and Product
11.3.2.3. Key Financials
11.3.2.4. Market Developments
11.3.2.5. Market Strategy
11.3.3. Mitel Network Corportaion
11.3.3.1. Overview
11.3.3.2. Segments and Product
11.3.3.3. Key Financials
11.3.3.4. Market Developments
11.3.3.5. Market Strategy
11.3.4. Inobip
11.3.4.1. Overview
11.3.4.2. Segments and Product
11.3.4.3. Key Financials
11.3.4.4. Market Developments
11.3.4.5. Market Strategy
11.3.5. Vonage
11.3.5.1. Overview
11.3.5.2. Segments and Product
11.3.5.3. Key Financials
11.3.5.4. Market Developments
11.3.5.5. Market Strategy
11.3.6. TeleSign Corporation
11.3.6.1. Overview
11.3.6.2. Segments and Product
11.3.6.3. Key Financials
11.3.6.4. Market Developments
11.3.6.5. Market Strategy
11.3.7. MOBTexting
11.3.7.1. Overview
11.3.7.2. Segments and Product
11.3.7.3. Key Financials
11.3.7.4. Market Developments
11.3.7.5. Market Strategy
11.3.8. Telin
11.3.8.1. Overview
11.3.8.2. Segments and Product
11.3.8.3. Key Financials
11.3.8.4. Market Developments
11.3.8.5. Market Strategy
11.3.9. Plivo
11.3.9.1. Overview
11.3.9.2. Segments and Product
11.3.9.3. Key Financials
11.3.9.4. Market Developments
11.3.9.5. Market Strategy
11.3.10. Sinch
11.3.10.1. Overview
11.3.10.2. Segments and Product
11.3.10.3. Key Financials
11.3.10.4. Market Developments
11.3.10.5. Market Strategy
11.3.11. Kaleyra
11.3.11.1. Overview
11.3.11.2. Segments and Product
11.3.11.3. Key Financials
11.3.11.4. Market Developments
11.3.11.5. Market Strategy
12. Appendix
12.1. Research Methodology
12.2. Research Assumptions
12.3. Acronyms and Abbreviations
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