Table of Content

1. Executive Summary
   1.1. Global Field Service Management (FSM) Market Snapshot, 2024 and 2031
   1.2. Market Opportunity Assessment, 2024 - 2031, US$ Bn
   1.3. Key Market Trends
   1.4. Future Market Projections
   1.5. Premium Market Insights
   1.6. Industry Developments and Key Market Events
   1.7. PMR Analysis and Recommendations
2. Market Overview
   2.1. Market Scope and Definition
   2.2. Market Dynamics
       2.2.1. Drivers
       2.2.2. Restraints
       2.2.3. Opportunity
       2.2.4. Challenges
       2.2.5. Key Trends
   2.3. Macro-Economic Factors
       2.3.1. Global Sectorial Outlook
       2.3.2. Global GDP Growth Outlook
       2.3.3. Global Management Spending Outlook
   2.4. COVID-19 Impact Analysis
   2.5. Forecast Factors - Relevance and Impact
3. Value Added Insights
   3.1. Product Adoption Analysis
   3.2. Epidemiology - Deafness and Hearing Loss
   3.3. Technology Assessment
   3.4. Regulatory Landscape
   3.5. Value Chain Analysis
       3.5.1. List of Distribution Channel/Marketplaces
       3.5.2. List of End Use (Industry)
   3.6. Key Deals and Mergers
   3.7. PESTLE Analysis
   3.8. Porter’s Five Force Analysis
4. Price Trend Analysis, 2019 - 2031
   4.1. Key Highlights
   4.2. Key Factors Impacting Product Prices
   4.3. Pricing Analysis, By Component
   4.4. Regional Prices and Product Preferences
5. Global Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)
   5.1. Key Highlights
       5.1.1. Market Volume (Units) Projections
       5.1.2. Market Size (US$ Bn) and Y-o-Y Growth
       5.1.3. Absolute $ Opportunity
   5.2. Market Size (US$ Bn) Analysis and Forecast
       5.2.1. Historical Market Size (US$ Bn) Analysis, 2019-2023
       5.2.2. Current Market Size (US$ Bn) Analysis and Forecast, 2023-2031
   5.3. Global Field Service Management (FSM) Market Outlook: Component
       5.3.1. Introduction / Key Findings
       5.3.2. Historical Market Size (US$ Bn) Analysis, By Component, 2019 - 2023
       5.3.3. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
           5.3.3.1. Software
           5.3.3.2. Services
   5.4. Market Attractiveness Analysis: Product
   5.5. Global Field Service Management (FSM) Market Outlook: Application
       5.5.1. Introduction / Key Findings
       5.5.2. Historical Market Size (US$ Bn) Analysis, By Application, 2019 - 2023
       5.5.3. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
           5.5.3.1. Work Order Management
           5.5.3.2. Schedule, Dispatch, and Route Optimization
           5.5.3.3. Customer Management
           5.5.3.4. Inventory Management
           5.5.3.5. Service Contract Management
           5.5.3.6. Reporting & Analytics
           5.5.3.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
   5.6. Market Attractiveness Analysis: Application
   5.7. Global Field Service Management (FSM) Market Outlook: Deployment
       5.7.1. Introduction / Key Findings
       5.7.2. Historical Market Size (US$ Bn) Analysis, By Deployment, 2019 - 2023
       5.7.3. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
           5.7.3.1. On-premises
           5.7.3.2. Cloud
   5.8. Market Attractiveness Analysis: Deployment
   5.9. Global Field Service Management (FSM) Market Outlook: Enterprise Size
       5.9.1. Introduction / Key Findings
       5.9.2. Historical Market Size (US$ Bn) Analysis, By Enterprise Size, 2019 - 2023
       5.9.3. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
           5.9.3.1. Large Enterprises
           5.9.3.2. Small & Medium Enterprises (SMEs)
   5.10. Market Attractiveness Analysis: Enterprise Size
   5.11. Global Field Service Management (FSM) Market Outlook: Vertical
       5.11.1. Introduction / Key Findings
       5.11.2. Historical Market Size (US$ Bn) Analysis, By Vertical, 2019 - 2023
       5.11.3. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
           5.11.3.1. Banking, Financial Services and Insurance (BFSI)
           5.11.3.2. IT & Telecom
           5.11.3.3. Healthcare & Life Sciences
           5.11.3.4. Manufacturing
           5.11.3.5. Transportation & Logistics
           5.11.3.6. Construction & Heavy Equipment
           5.11.3.7. Energy & Utilities
           5.11.3.8. Others (Government, Media & Entertainment, Education, Etc.)
   5.12. Market Attractiveness Analysis: Vertical
6. Global Field Service Management (FSM) Market Outlook: Region
   6.1. Key Highlights
   6.2. Historical Market Size (US$ Bn) Analysis, By Region, 2019 - 2023
   6.3. Current Market Size (US$ Bn) Analysis and Forecast, By Region, 2024 - 2031
       6.3.1. North America
       6.3.2. Europe
       6.3.3. East Asia
       6.3.4. South Asia and Oceania
       6.3.5. Latin America
       6.3.6. Middle East & Africa
   6.4. Market Attractiveness Analysis: Region
7. North America Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)
   7.1. Key Highlights
   7.2. Pricing Analysis
   7.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
       7.3.1. By Country
       7.3.2. By Component
       7.3.3. By Application
       7.3.4. By Deployment
       7.3.5. By Enterprise Size
       7.3.6. By Vertical
   7.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
       7.4.1. U.S.
       7.4.2. Canada
   7.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
       7.5.1. Software
       7.5.2. Services
   7.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
       7.6.1. Work Order Management
       7.6.2. Schedule, Dispatch, and Route Optimization
       7.6.3. Customer Management
       7.6.4. Inventory Management
       7.6.5. Service Contract Management
       7.6.6. Reporting & Analytics
       7.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
   7.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
       7.7.1. On-Premise
       7.7.2. Cloud
   7.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
       7.8.1. Large Enterprises
       7.8.2. Small & Medium Enterprises (SMEs)
   7.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
       7.9.1. Banking, Financial Services and Insurance (BFSI)
       7.9.2. IT & Telecom
       7.9.3. Healthcare & Life Sciences
       7.9.4. Manufacturing
       7.9.5. Transportation & Logistics
       7.9.6. Construction & Heavy Equipment
       7.9.7. Energy & Utilities
       7.9.8. Others (Government, Media & Entertainment, Education, Etc.)
   7.10. Market Attractiveness Analysis
8. Europe Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)
   8.1. Key Highlights
   8.2. Pricing Analysis
   8.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
       8.3.1. By Country
       8.3.2. By Component
       8.3.3. By Application
       8.3.4. By Deployment
       8.3.5. By Enterprise Size
       8.3.6. By Vertical
   8.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
       8.4.1. Germany
       8.4.2. France
       8.4.3. U.K.
       8.4.4. Italy
       8.4.5. Spain
       8.4.6. Russia
       8.4.7. Türkiye
       8.4.8. Rest of Europe
   8.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
       8.5.1. Software
       8.5.2. Services
   8.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
       8.6.1. Work Order Management
       8.6.2. Schedule, Dispatch, and Route Optimization
       8.6.3. Customer Management
       8.6.4. Inventory Management
       8.6.5. Service Contract Management
       8.6.6. Reporting & Analytics
       8.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
   8.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
       8.7.1. On-Premise
       8.7.2. Cloud
   8.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
       8.8.1. Large Enterprises
       8.8.2. Small & Medium Enterprises (SMEs)
   8.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
       8.9.1. Banking, Financial Services and Insurance (BFSI)
       8.9.2. IT & Telecom
       8.9.3. Healthcare & Life Sciences
       8.9.4. Manufacturing
       8.9.5. Transportation & Logistics
       8.9.6. Construction & Heavy Equipment
       8.9.7. Energy & Utilities
       8.9.8. Others (Government, Media & Entertainment, Education, Etc.)
   8.10. Market Attractiveness Analysis
9. East Asia Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)
   9.1. Key Highlights
   9.2. Pricing Analysis
   9.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
       9.3.1. By Country
       9.3.2. By Component
       9.3.3. By Application
       9.3.4. By Deployment
       9.3.5. By Enterprise Size
       9.3.6. By Vertical
   9.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
       9.4.1. China
       9.4.2. Japan
       9.4.3. South Korea
   9.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
       9.5.1. Software
       9.5.2. Services
   9.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
       9.6.1. Work Order Management
       9.6.2. Schedule, Dispatch, and Route Optimization
       9.6.3. Customer Management
       9.6.4. Inventory Management
       9.6.5. Service Contract Management
       9.6.6. Reporting & Analytics
       9.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
   9.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
       9.7.1. On-Premise
       9.7.2. Cloud
   9.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
       9.8.1. Large Enterprises
       9.8.2. Small & Medium Enterprises (SMEs)
   9.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
       9.9.1. Banking, Financial Services and Insurance (BFSI)
       9.9.2. IT & Telecom
       9.9.3. Healthcare & Life Sciences
       9.9.4. Manufacturing
       9.9.5. Transportation & Logistics
       9.9.6. Construction & Heavy Equipment
       9.9.7. Energy & Utilities
       9.9.8. Others (Government, Media & Entertainment, Education, Etc.)
   9.10. Market Attractiveness Analysis
10. South Asia & Oceania Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)
   10.1. Key Highlights
   10.2. Pricing Analysis
   10.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
       10.3.1. By Country
       10.3.2. By Component
       10.3.3. By Application
       10.3.4. By Deployment
       10.3.5. By Enterprise Size
       10.3.6. By Vertical
   10.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
       10.4.1. India
       10.4.2. Southeast Asia
       10.4.3. ANZ
       10.4.4. Rest of South Asia & Oceania
   10.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
       10.5.1. Software
       10.5.2. Services
   10.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
       10.6.1. Work Order Management
       10.6.2. Schedule, Dispatch, and Route Optimization
       10.6.3. Customer Management
       10.6.4. Inventory Management
       10.6.5. Service Contract Management
       10.6.6. Reporting & Analytics
       10.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
   10.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
       10.7.1. On-Premise
       10.7.2. Cloud
   10.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
       10.8.1. Large Enterprises
       10.8.2. Small & Medium Enterprises (SMEs)
   10.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
       10.9.1. Banking, Financial Services and Insurance (BFSI)
       10.9.2. IT & Telecom
       10.9.3. Healthcare & Life Sciences
       10.9.4. Manufacturing
       10.9.5. Transportation & Logistics
       10.9.6. Construction & Heavy Equipment
       10.9.7. Energy & Utilities
       10.9.8. Others (Government, Media & Entertainment, Education, Etc.)
   10.10. Market Attractiveness Analysis
11. Latin America Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)
   11.1. Key Highlights
   11.2. Pricing Analysis
   11.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
       11.3.1. By Country
       11.3.2. By Component
       11.3.3. By Application
       11.3.4. By Deployment
       11.3.5. By Enterprise Size
       11.3.6. By Vertical
   11.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
       11.4.1. Brazil
       11.4.2. Mexico
       11.4.3. Rest of Latin America
   11.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
       11.5.1. Software
       11.5.2. Services
   11.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
       11.6.1. Work Order Management
       11.6.2. Schedule, Dispatch, and Route Optimization
       11.6.3. Customer Management
       11.6.4. Inventory Management
       11.6.5. Service Contract Management
       11.6.6. Reporting & Analytics
       11.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
   11.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
       11.7.1. On-Premise
       11.7.2. Cloud
   11.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
       11.8.1. Large Enterprises
       11.8.2. Small & Medium Enterprises (SMEs)
   11.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
       11.9.1. Banking, Financial Services and Insurance (BFSI)
       11.9.2. IT & Telecom
       11.9.3. Healthcare & Life Sciences
       11.9.4. Manufacturing
       11.9.5. Transportation & Logistics
       11.9.6. Construction & Heavy Equipment
       11.9.7. Energy & Utilities
       11.9.8. Others (Government, Media & Entertainment, Education, Etc.)
   11.10. Market Attractiveness Analysis
12. Middle East & Africa Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)
   12.1. Key Highlights
   12.2. Pricing Analysis
   12.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
       12.3.1. By Country
       12.3.2. By Component
       12.3.3. By Application
       12.3.4. By Deployment
       12.3.5. By Enterprise Size
       12.3.6. By Vertical
   12.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
       12.4.1. GCC Countries
       12.4.2. Egypt
       12.4.3. South Africa
       12.4.4. Northern Africa
       12.4.5. Rest of Middle East & Africa
   12.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
       12.5.1. Software
       12.5.2. Services
   12.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
       12.6.1. Work Order Management
       12.6.2. Schedule, Dispatch, and Route Optimization
       12.6.3. Customer Management
       12.6.4. Inventory Management
       12.6.5. Service Contract Management
       12.6.6. Reporting & Analytics
       12.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
   12.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
       12.7.1. On-Premise
       12.7.2. Cloud
   12.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
       12.8.1. Large Enterprises
       12.8.2. Small & Medium Enterprises (SMEs)
   12.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
       12.9.1. Banking, Financial Services and Insurance (BFSI)
       12.9.2. IT & Telecom
       12.9.3. Healthcare & Life Sciences
       12.9.4. Manufacturing
       12.9.5. Transportation & Logistics
       12.9.6. Construction & Heavy Equipment
       12.9.7. Energy & Utilities
       12.9.8. Others (Government, Media & Entertainment, Education, Etc.)
   12.10. Market Attractiveness Analysis
13. Competition Landscape
   13.1. Market Share Analysis, 2023
   13.2. Market Structure
       13.2.1. Competition Intensity Mapping By Market
       13.2.2. Competition Dashboard
   13.3. Company Profiles (Details - Overview, Financials, Strategy, Recent Developments)
       13.3.1. Comarch SA
           13.3.1.1. Overview
           13.3.1.2. Segments and Products
           13.3.1.3. Key Financials
           13.3.1.4. Market Developments
           13.3.1.5. Market Strategy
       13.3.2. FieldAware Group Ltd.
       13.3.3. GEOCONCEPT SAS
       13.3.4. IFS AB
       13.3.5. Infor, Inc.
       13.3.6. Oracle Corporation
       13.3.7. OverIT S.p.A.
       13.3.8. PRAXEDO
       13.3.9. Salesforce.com, Inc
       13.3.10. ServiceMax, Inc.
14. Appendix
   14.1. Research Methodology
   14.2. Research Assumptions
   14.3. Acronyms and Abbreviations